âšī¸Session 3: Reschedule, Cancel, or No-Show
Rescheduling Session 3
Check the lab email for messages from participants who need to reschedule.
Highlight the session in purple (rescheduling) in the MURI Subject Database
Cancel the session in the lab's Bookings Page:
If there is one participant listed for the booking (1 of 2 seats filled):
Select the original booking on the calendar -> select "Cancel"
Select "Send Cancelation" to finish.
If there are two participants listed for the booking (2 of 2 seats filled):
Select the original booking on the calendar -> select "Edit"
Select the participant that is rescheduling -> select "Remove Customer"
Select "Update Booking" to finish.
Copy and email the following message to the participant:
"Hi [Name],
Thank you for letting us know you need to reschedule Session 3. We have cancelled your original booking and ask that you please use this link to reschedule: MURI Session 3 Sign-Up Link
Please contact us with any questions!
Best, The Attention and Working Memory Lab
Check the lab email for "New Booking" mesages.
Remove the purple highlight and update the session date/time in the MURI Subject Database
Mark the "New Booking" message as read.
Canceling Session 3
Check the lab email for messages from participants who need to cancel.
Highlight the session in red (canceled) in the MURI Subject Database
Add the reason for canceling to the "Notes" section (if there is one).
Cancel the session in the lab's Bookings Page:
If there is one participant listed for the booking (1 of 2 seats filled):
Select the original booking on the calendar -> select "Cancel"
Select "Send Cancelation" to finish.
If there are two participants listed for the booking (2 of 2 seats filled):
Select the original booking on the calendar -> select "Edit"
Select the participant that is rescheduling -> select "Remove Customer"
Select "Update Booking" to finish.
Mark the "Canceled Booking" message as read.
Copy and email the following message to the participant:
Hi [Name],
Thank you for letting us know you need to cancel Session 3. If you're still interested in participating, we ask that you please use this link to reschedule: MURI Session 3 Sign-Up Link If you are no longer interested in participating, please let us know.
Please contact us with any questions!
Best, The Attention and Working Memory Lab
No-Show for Session 3
Highlight the session in grey (no-show) in the MURI Subject Database
Cancel the session in the lab's Bookings Page:
If there is one participant listed for the booking (1 of 2 seats filled):
Select the original booking on the calendar -> select "Cancel"
Select "Send Cancelation" to finish.
If there are two participants listed for the booking (2 of 2 seats filled):
Select the original booking on the calendar -> select "Edit"
Select the participant that is rescheduling -> select "Remove Customer"
Select "Update Booking" to finish.
Mark the "Canceled Booking" message as read.
Copy and email the following message to the participant:
Hi [Name],
We had you scheduled today to come into our lab for Session 3. If you're still interested in participating, we ask that you please use this link to reschedule: MURI Session 3 Sign-Up Link If you are no longer interested in participating, please let us know.
Please contact us with any questions!
Best, The Attention and Working Memory Lab
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